1. Who is responsible for your data
SKUD VPN and its apps are operated by SKUD LLC, a Wyoming limited liability company, 30 N Gould St Ste N, Sheridan, WY 82801, USA (“we”). We are responsible for your data. For any question about your data, write to [email protected].
2. In short
We do not record which sites you open or what you do online. We keep only what the service needs to work: your account, subscription, devices, payments and traffic volume. We do not sell your data.
Two exceptions, to be honest: when you pay, the payment service sees what you yourself send it while paying. When you write to our Telegram bot, Telegram sees what you send. They get none of your data from us.
3. What we keep
- Account: account number, check records of the account key and password (not the key or the password themselves), sign-up date without the time, language, which version of the terms you accepted and the date, account status, whether you used the free trial, your invite code and who invited you.
- E-mail — only if you sign up with e-mail or linked it. It is stored encrypted; to sign you in we compare a one-way fingerprint of the address. Your account shows only a hint like d***@g***.com.
- Telegram ID — only if you use the bot or linked Telegram. It is stored encrypted; we find it by a one-way fingerprint.
- Subscription: plan, number of devices and extra devices, end date, a plan change scheduled for the next renewal, auto-renewal, whether it is a trial and its traffic cap, and check records of your subscription links.
- Devices: the name you gave the device, the internal number of its key, the dates it was added and removed.
- Traffic volume per device and billing period — only a number of bytes.
- Payments: amount, discount, refunded amount, currency, date and time, what was bought (plan, term, extra devices), promo code, payment method, payment service, the payment number on our side and at the payment service, status.
- Promo codes and gift codes you redeemed.
- Referral programme: who invited whom and the rewards credited.
- Sign-in sessions on the site: a check record of the session, its type, the dates it was created, last used and expires.
- For the free trial: a one-way fingerprint of your Telegram ID (not the ID itself), the start and end of the trial and its limits. It stops the same Telegram account from getting a second trial.
- For a few minutes only: while you sign up or change your e-mail, the pending request; letters waiting to be sent, stored encrypted, for at most 15 minutes.
4. What we do NOT keep
- which sites and apps you open, your DNS queries, the addresses you connect to through the VPN, the content of your traffic;
- when you connected to the VPN and for how long;
- the IP address you connect from — neither in the database nor in logs;
- your first and last name, phone number, date of birth or address;
- your Telegram name, username or phone number;
- bank card details — only the payment service sees them;
- your account key and password — only check records that cannot be turned back into them;
- user agents and browser fingerprints;
- analytics, counters and trackers — there are none on the site.
To protect against password guessing, the server counts sign-in attempts per IP address in its memory only. These counts are never written to the database or to logs and are lost when the server restarts.
5. Who has access
- The system. Your data is used by the system itself — to give access, count traffic and subscription time, take payments and credit rewards.
- The admin panel has no view of accounts, subscriptions or payments.
- Your e-mail and Telegram ID are stored encrypted. Admins do not see them in the panel.
- Connection encryption. The SKUD protocol has two layers of encryption: TLS 1.3 outside, and inside it Noise with a personal key for each user. The backup protocols use their own standard encryption.
- Admin action log. Admin actions are written to a log that is kept for 1 year.
- Database backups are encrypted with a key that is not on the server and kept for at most 30 days in external storage.
6. Cookies and browser settings
- One sign-in cookie for your account, so you do not type the password on every page.
- Three settings in browser storage (localStorage): theme, language and button sounds. They never leave your browser.
You can delete them by clearing the site’s data in your browser.
7. Logs
The website keeps no log of visits. The server log records which part of the service was called, the result and how long it took — without IP addresses. It is kept in memory only, for about 1 hour.
8. Why we use data
- to give access to the service and your account;
- to take payments;
- to apply promo codes and credit referral rewards;
- to answer support requests;
- to protect the service from abuse.
We do not sell data. We count service statistics only in aggregate, never tied to people.
9. How long we keep data
| Data | Period |
|---|---|
| account, subscription, devices, traffic volume, sessions, referral programme | while the account exists |
| e-mail, Telegram ID | until you unlink it or delete the account |
| free trial fingerprint | 12 months after the trial starts, even if the account is deleted |
| payments | while the account exists; after the account is deleted, they stay without a link to the account |
| pending sign-up and e-mail change, letters waiting to be sent | up to 15 minutes |
| server log | about 1 hour, without IP addresses |
| admin action log | 1 year |
| backups | up to 30 days |
10. Support
If you write to support by e-mail, the conversation stays in our mailbox. Send only what is needed to help you; never send your account key or password.
11. Your rights
You can find out what data we keep about you, correct it, unlink your e-mail or Telegram and delete your account. Use your account or write to support.
When the account is deleted, everything linked to it is deleted, except payment records (needed to account for payments and reconcile them with the payment service) and the free trial fingerprint (section 9). They stay without a link to the account.
12. Changes
If this policy changes, we will update this page and the date at the top. We will announce important changes in advance on this site and in our Telegram channel.